We should allow you to prolong the life and look of the curtains and blinds so we have actually supplied some tips and hints on curtain and blinds maintenance

Curtain and Blinds Maintenance Guidelines

In the event that you need further information please contact our solution group at Curtain Wonderland.

Blockout Curtains

Care:

Keep your drapes dust-free by regular mild vacuuming aided by the appropriate accessory.
Make reference to the ‘Care Instruction Label’ fixed to your backside of one’s curtains, before laundering them.
Try not to manage material with dirty arms, since this can soil the material.
Cold or hot hand clean with wool authorized detergent. Never immerse. Try not to bleach. Try not to wring or rub.
Try not to tumble dry. Drip dry in color textile part down. Don’t use pegs or fold over clothing line.
For most readily useful outcomes re-hang to dry.
Prevent damp sides that are coated.
Warm iron on textile part only. Feasible shrinkage 4%.

Just how to clean Blockout curtains

We recommend a typical mild cleaner aided by the attachment that is appropriate.
We suggest hanging the curtain with curtain hooks on the clothesline to air them out (don’t use pegs or hang within the clothesline).
We suggest spot cleansing with infant wipes for those who have dirty markings from the material.
We usually do not suggest washing blockout curtains as the coated edges stick together if they are damp.

Sheer Curtains

Care:

Relate to the ‘Care Instruction Label’ fixed to your backside of one’s curtains, before laundering them.
Warm hand clean.
Usually do not bleach or immerse.
Try not to wring or rub.
Drip dry in shade
Usually do not tumble dry. Warm iron.
Usually do not dry clean
Possible shrinking 3%.

Curtain Wonderland just provides within Australia. Rates consist of GST. Here are the curtain and blinds distribution prices and directions.

Standard ( Body Weight) & Price

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All postage and managing – $15.00Free delivery for several purchases over $250!50 kgs and over prices can vary. Regional distribution cost can vary.

Distribution Periods

If we have actually verified your re re payment, distribution on ready-made things will use up to 10 business days to supply.
We endeavour to help keep to these distribution periods, nevertheless outside facets, that are away from our control, can occasionally effect on these time structures.
When your purchase perhaps maybe not get to the right period of time as quoted above, please contact Curtain Wonderland.

Australia-Wide Curtain and Blinds Delivery

Your item will be delivered via courier or Australia Post, according to your local area.
To minimise delays, please provide any delivery that is special together with your information.
Courier businesses will likely not phone prior to delivery to confirm times that are delivery. A calling card will be left if you are not at the address to collect your product. In the event that you consent to have your purchase left and not finalized for, you are in charge of your product as soon as it is often delivered.
If any item is came back to us for just about any good explanation, without getting delivered, you’ll be needed to cover the expense of brand new distribution costs before your product is sent once again.
A $50 cost will undoubtedly be charged, as well as the delivery that is original, if requests are terminated after being came back to us by Australia Post or even the courier business.

Returns policy

Exchange And Refunds

14 DAY REFUND / EXCHANGE POLICY – readymade items

At curtain wonderland, we think the final end of the purchase is only the start of y our dedication to you, as a respected client we wish one to be entirely content with your purchase.

Therefore along with your legal rights underneath the consumer that is australian we provide a 14-day exchange/refund policy duration for modification of head, all we require away from you would be to:

Get back the products to your store that is same of
Offer us with all the original purchase receipt
Ensure the items are came back in packaging as bought
Offer us using the purchase receipt that is original.
Give you the exact same approach to repayment while you employed for your purchase (refunds is going to be credited with the initial approach to payment)
Remember that money refunds higher than $199 / Eftpos refunds more than $499 will undoubtedly be reimbursed via cheque or direct deposit and will likely be processed by curtain wonderland hq.
Offer photo ID for many refunds over $199

For hygiene/ wellness reason we don’t provide refunds on our bedding items, this can include, but is not restricted to, quilt covers, coverlets, bedspreads, sheets, quilt inserts, mattress toppers, pillowcases and pillows. Please select carefully when choosing these items.

We try not to provide reimbursement, change or repair on items that have been offered as faulty or imperfect

Exchanges beyond your period that is 14-day be honoured in the shape of a credit note and that can be employed for a time period of perhaps maybe maybe not surpassing a couple of months in virtually any of our curtain wonderland stores.

REFUND / EXCHANGE POLICY – tailor made item

We are going to satisfy all responsibilities put down by the Australian consumer rules, nevertheless, we usually do not provide a reimbursement or return on items which have been tailor made for you, this could consist of it is not restricted to, change of head.

We usually do not supply a reimbursement or fix on products which have been resized making use of dimensions supplied straight by you which can be wrong, when we make products the incorrect size, we shall replace products for you personally at our expense.

WARRANTY CLAIMS

We are going to satisfy all responsibilities lay out by the Australian Consumer Laws; included in these are but they are not restricted to:

Fix /replacement of products which are deemed defective by make
Items that aren’t fit for his or her meant use
Products which do not do that which we stated they might do during the period of purchase
Our goods come with guarantees that can’t be excluded underneath the Australian Consumer Law. You might be eligible for an upgraded or reimbursement for a major failure and for settlement for just about any other fairly foreseeable loss or harm. You’re additionally eligible to have items fixed or replaced if the items are not able to be of appropriate plus the failure will not add up to a major failure.

Our company is proud to supply a warranty that is 2-year through the purchase date on our products; this guarantee will not add:

Normal deterioration fading that is including of along with other materials
Any variation in timber grain, wood stain or warping that is slight may possibly occur in any sort of timber /timber
Small textile colour colors and texture variants which will take place from batch to batch, consequently exact color match might not be feasible
Accidental harm, misuse or installation that is incorrect

Validation of claims can sometimes include the shop giving your came back goods to mind workplace for evaluation.

Just how do I determine my windows to have a proper fit?

Window sizes and shapes vary commonly, and you also must determine each screen independently. The way that is safest so that the proper dimension would be to remember ‘3 + 3’ – measure each window at three various places, width and size, and determine each screen 3 times. How you measure for the blinds, and exactly how you install them, will depend on the variety of blind you select. We’re thrilled to assistance with your measuring, just communicate with one of y our specialists for the measuring instructions.

Let’s say my blinds that are new fit my screen?

For those who have calculated properly, your blinds that are new fit completely. If you don’t, please call us. We comprehend calculating mistakes do take place and with respect to the variety of mistake, you might get back the item for either replacement or fix.

Will my curtains that are new to my existing track?

All our ready-made curtains are created to fit most curtain that is hook-based.

The length of time does it decide to try get my purchase?

You should get products that are ready-made ten times of us getting your payment. If for example the purchase does arrive within this n’t time, please contact us.

Imagine if my curtains will be the colour that is wrong?

If you’re maybe not 100% pleased with the selection of ready-made item, we shall happily exchange or refund your purchase when came back in its initial, like-new condition, with evidence of purchase, within week or two after distribution. See our Returns Policy for more information.